The IRS is launching a program to allow taxpayers to file directly through the IRS and this coming tax year it will be piloted in 13 states. I am interested to see how this goes as there are already numerous filing solutions for the taxpayer and why does the IRS need or want to get into the middle of this fray. It can be really difficult to get help from the IRS on most tax issues so how will this work if you are filing through them. Will the clients be able to get help when they need it and who do they call for assistance? Here is the article if you want to read some more:
https://content.govdelivery.com/accounts/USIRS/bulletins/37641eb?reqfrom=share